1. Introduction
Welcome to Physiotry. By accessing our website, mobile application, or using our physiotherapy services (clinic-based, home-based, or virtual), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Scope of Services
Physiotry provides physiotherapy services including assessments, treatment sessions, rehabilitation programs, and guided exercise plans. Services may be delivered through in-clinic visits, home visits, or virtual consultations depending on availability and patient preference.
All services are provided by qualified physiotherapists based on professional judgment and patient needs.
3. Medical Disclaimer
Physiotry services are intended to support physical rehabilitation and mobility improvement. Physiotherapy is not a substitute for emergency medical care, diagnosis, or treatment by a medical doctor. Outcomes may vary based on individual health conditions, compliance, and other factors. We do not guarantee specific results.
Patients are advised to disclose accurate medical history and consult their physician when required.
4. Appointments and Cancellations
Appointments can be booked via phone, WhatsApp, website, or app.
Cancellations or rescheduling should be informed in advance. Failure to do so may result in a cancellation fee or loss of session, as per company policy.
Physiotry reserves the right to reschedule appointments due to therapist availability or unforeseen circumstances.
5. Payments and Refunds
Fees for services must be paid as communicated at the time of booking.
Refunds, if applicable, are subject to Physiotry’s refund policy and may vary based on service type, session usage, and payment method.
Package sessions are non-transferable unless explicitly stated.
6. Virtual and Remote Physiotherapy
Virtual physiotherapy sessions are conducted via approved video platforms. Patients are responsible for ensuring proper internet connectivity and a safe environment during sessions. Physiotry is not liable for interruptions caused by technical issues beyond our control.
7. Patient Responsibilities
Patients agree to:
- Provide accurate personal and medical information
- Follow therapist instructions during and after sessions
- Inform the therapist of any discomfort, pain, or adverse response
- Use prescribed exercises responsibly
Failure to follow guidance may affect treatment outcomes.
8. Data Privacy
Physiotry respects patient privacy and handles personal information in accordance with applicable data protection laws. Details regarding data collection and usage are outlined in our Privacy Policy.
9. Limitation of Liability
Physiotry, its therapists, and staff shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, except as required by law. Treatment decisions are made based on professional assessment and patient-provided information.
10. Intellectual Property
All content on the Physiotry website and materials—including text, logos, and media—is the property of Physiotry and may not be copied, reproduced, or used without prior written permission.
11. Modifications to Terms
Physiotry reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes indicates acceptance of the revised terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
13. Contact Information
For questions regarding these Terms and Conditions, please contact Physiotry through our official communication channels.